Social Media Support
1. Daily Community Management
- Responding to comments, messages, and reviews
- Escalating inquiries to appropriate teams
- Monitoring brand mentions and trends
- Managing Facebook, Instagram, Twitter/X, LinkedIn, TikTok & more
2. Content Scheduling & Publishing
- Posting approved content regularly
- Scheduling using tools like Buffer, Hootsuite, Later, or Meta Suite
- Ensuring posts align with brand tone and timing
3. Engagement Growth
- Following, liking, and interacting with target audiences
- Running simple engagement campaigns
- Supporting influencer collaboration outreach
4. Reporting & Insights
- Weekly or monthly engagement reports
- Follower growth, reach, and comment sentiment tracking
- Recommendations based on data trends