Customer Support
1. Inbound Support
- 24/7 Phone Support
- Order Processing & Product Inquiries
- Billing and Account Assistance
- Technical Helpdesk Support
2. Outbound Support
- Customer Satisfaction Surveys
- Service Follow-ups
- Appointment Reminders
- Retention and Loyalty Campaigns
3. Omnichannel Communication
- Email and Ticket Resolution
- Live Chat and Messaging Support
- Social Media Interaction Handling
- CRM System Integration
4. Multilingual Services
- English, Spanish, and Tagalog Support
- Native and neutral accent agents
- Culturally aware communication strategies