• Home
  • Services
    • Accounting
    • Customer Service
    • Debt Collections
    • Email and Chat
    • Event Support
    • Property Management
    • Sales and Marketing
    • Social Media
    • Travel Agents
    • Virtual Assistant
  • Pricing
  • FAQ
  • Careers
  • Contact Us
  • About Us
  • More
    • Home
    • Services
      • Accounting
      • Customer Service
      • Debt Collections
      • Email and Chat
      • Event Support
      • Property Management
      • Sales and Marketing
      • Social Media
      • Travel Agents
      • Virtual Assistant
    • Pricing
    • FAQ
    • Careers
    • Contact Us
    • About Us
  • Home
  • Services
    • Accounting
    • Customer Service
    • Debt Collections
    • Email and Chat
    • Event Support
    • Property Management
    • Sales and Marketing
    • Social Media
    • Travel Agents
    • Virtual Assistant
  • Pricing
  • FAQ
  • Careers
  • Contact Us
  • About Us

Archipelago Connects, LLC

Archipelago Connects, LLCArchipelago Connects, LLCArchipelago Connects, LLC

Bridging Islands, Connecting Minds

Bridging Islands, Connecting MindsBridging Islands, Connecting MindsBridging Islands, Connecting Minds

Email and Chat Support

1. Email Support Services

  • Ticket and inbox management
  • Order tracking and resolution
  • Billing and refund inquiries
  • Technical troubleshooting guidance
  • CRM updates and response logging

2. Live Chat Support Services

  • Real-time customer assistance
  • Product information and FAQ handling
  • Lead capture and qualification
  • Escalation to appropriate departments
  • Multichat handling for higher efficiency

3. Integrated Tools & Platforms

  • Zendesk, Freshdesk, Gorgias, Intercom, Tawk.to, and more
  • Seamless CRM and e-commerce platform integration
  • Custom canned responses and escalation rules

4. Multilingual Capabilities

  • English, Spanish, and Tagalog agents available
  • Trained in global communication etiquette


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